by Amy Gallo
I don’t know anyone who doesn’t struggle with how to make the most of their time at work. How do you stay on top of an overflowing inbox? How do you get work done when your day is taken up by meetings? How can you get through a continually expanding to-do list? How do you even find time to make a list in the first place?
To make matters worse, there are lots of misconceptions about what time management really comes down to and how to achieve it. Let’s look at some of the most common suggestions and assess whether they’re actually true.
It’s about managing your time. False.
Time management is a misnomer, says Jordan Cohen, a productivity expert and author of “Make Time for the Work That Matters.” He says that it’s really about productivity: “We have to get away from labeling it ‘time management’. It’s not about time per se but about how productive you can be.” He likens it to the difference between dieting and being healthy. “You can diet all you want,” he says, “but you won’t necessarily be healthier.” In the same way, you can pay close attention to how you spend your time, manage your email, etc., but you won’t necessarily be more productive.
Teresa Amabile, the Edsel Bryant Ford Professor of Business Administration at Harvard Business School and coauthor of The Progress Principle, whose expertise in this area comes from reading thousands of work diaries of workers who documented their struggles to get work done, says it’s more about managing your overall workload. Many managers simply take on too much. “If you don’t keep an eye on the commitments you’ve made or are making, there is no time management technique that’s going to solve that,” she says. Sure, this might be an organization-level problem — many managers overload their team members — but she says that most professionals have more control over their workload than they might admit. “It is possible to say no. It is possible to negotiate,” she says. Cohen agrees: “While your schedule may not be yours per se, you can be judicious about what you go to and how you manage it.”
You just need to find the right system or approach. False.
“Having a system can be useful, but it takes more than that,” says Amabile. “And what works for each person, like spending an hour and a half on focused work at the beginning of the day, will not necessarily work for another person.” The key is to continually experiment with techniques. “Some things may or may not work in a particular context or situation,” says Cohen. Try lots of different approaches — really try them. Don’t change the way you check email for a week and declare it a failure. Set metrics for measuring success, give the approach time, and consider involving someone else — your boss or a coworker — to help you evaluate whether it really worked.
You need to devote time to change. Somewhat true.
One person I spoke to said her biggest challenge was finding time to put time management systems into place. She didn’t have the day or two she felt she needed to set aside. Amabile says this may not be necessary: “Small tweaks can make a big difference. The best approach is to start out with a few small things. Progress in this context might mean that you find yourself with some additional time each day when you can reflect and think. Even if it’s just an additional 20 or 30 minutes each day, that’s progress.” But it depends on how bad your situation is and how desperate you feel. Amabile mentioned one person who decided to use her vacation week for a major overhaul to achieve less stress. She looked at how she was using her time, her level of commitments, and experimented with a few techniques that people had suggested. “She felt things had gotten so out of control that she wanted to give herself this gift. But that was an extreme measure that was necessitated by the extreme situation,” says Amabile.
It’s up to you — and only you — to get it right. Somewhat true.
This may be partly true. “There is no one who’s responsible for how productive you are,” says Cohen. In that sense, this rests on your shoulders. He is clear: “You’re expected to be productive, so you better take this puppy on yourself.” But Cohen and Amabile both say you can’t do it alone. “If you’re in an organization where there are pressures for immediate responses or turnarounds on all requests or there is no room for any kind of slack, it’s very tough to do time management on your own,” says Amabile. She points to Leslie Perlow’s research about small tweaks you can make in any work environment. Still, it may be tough. “Organizations unknowingly put a lot of barriers in front of you to get your work done — unclear strategy and clumsy processes, to name just a few,” Cohen says.
If this sounds like your company, Amabile suggests you make attempts to change the culture. “I would urge people to push back in ways that they believe will be effective,” she says. Raise questions like, “How can we be more productive around here?” This can often be more effective than focusing on getting out of your own bind. “You have a responsibility to push back on the organization,” she says. Cohen also thinks it’s worth talking with senior management, because it’s often bigger than any single manager. “It requires a redesign of how work gets done, where decisions get made, how they get made. There’s only so much that a system can take,” he says.
For the lone professional, getting control over your workload and schedule is daunting. But knowing the difference between what people say will work and what actually does may be the first step in the right direction.